Important — please read before using this guide

This website is an informational resource only. It is not a medical service, a diagnostic tool, or a substitute for professional medical advice. Nothing on this site should be used to diagnose, treat, or make decisions about a health condition without first consulting a qualified medical professional.

If you are experiencing a medical emergency, call 119 immediately. Do not rely on this website in an emergency situation.

The clinic listings, translations, and health information provided on this site are compiled from publicly available sources and community input. While we work to keep information accurate and up to date, we cannot guarantee the accuracy, completeness, or currency of any content on this site. Clinic hours, English-language availability, and services may change without notice. Always contact a clinic directly before visiting.

The creators of this website accept no responsibility or liability for any harm, loss, misdiagnosis, delayed care, or adverse outcome that may result — directly or indirectly — from the use of information found on this site. You use this resource entirely at your own risk.


Purpose

What this guide is — and what it is not

This guide was created to help English-speaking families living in Tokyo navigate a healthcare system that can feel unfamiliar and difficult to access. It brings together clinic information, basic health guidance, translations, and emergency references in one place.

It is a starting point — not an endpoint. Use it to orient yourself, find a nearby clinic, or understand the basics of how the Japanese healthcare system works. For anything beyond that, speak to a doctor.

This guide is

  • A directory of English-friendly clinics in Tokyo
  • A general overview of how Japanese healthcare works
  • A translation reference to use at the clinic
  • A guide to help you decide how urgent a situation might be
  • An emergency reference with numbers and key phrases
  • A resource to help you ask better questions of your doctor

This guide is not

  • A substitute for seeing a doctor
  • A diagnostic tool of any kind
  • A source of medical advice or treatment recommendations
  • A verified or certified medical resource
  • A guarantee of any clinic's current services or availability
  • An emergency service — call 119 in an emergency

Origins

Who made this

This guide was created by students at the American School in Japan (ASIJ). It grew out of a recognition that English-speaking families living in Tokyo — including many within our own community — often struggle to navigate the Japanese healthcare system, not because the system is poor, but because the language barrier and lack of accessible, organized information makes it genuinely difficult to know where to go, what to do, or who to call.

The goal was simple: build something practical that we ourselves would want to use. Every section — the clinic finder, the translation tools, the urgency guide, the emergency reference — was built with that real, everyday problem in mind.

This is a student-built resource. It is not affiliated with, endorsed by, or representative of ASIJ as an institution, nor any medical organization, clinic, or government body.


Methodology

How this guide was built

The clinic information was compiled through research, community input, and publicly available sources. Translation content was drawn from established multilingual medical reference materials. The urgency decision tool and symptom guides are based on general health literacy frameworks — they are not clinically validated tools.

Clinic listings include the most recent available information about English-language availability, but this changes frequently. A clinic listed as English-friendly may have changed staff, hours, or services since this information was gathered. Always call ahead.

If you find an error, outdated information, or a clinic that should be added, use the "Submit a correction" button on the Clinic Finder page. We rely on community input to keep this accurate.


Contact

Get in touch

For corrections, suggestions, or questions about this guide, use the submission form on the Clinic Finder page. We review submissions regularly and update the guide accordingly.

Found a clinic that has closed, changed hours, or updated its English support? Found a clinic we should add? Something on this page that needs correcting?

Go to the Clinic Finder and use the "Submit a correction or suggestion" button at the bottom of the page.